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Refund Policy:

  • We accept returns for unopened, chilled items within 24 hours of delivery.
  • Due to the perishable nature of our products, we cannot accept returns for opened items or items returned after 24 hours.
  • To initiate a return, please contact our customer service team within 24 hours of delivery at [800-Localy] or [info@localy.ae].
  • Upon approval, you will be provided with instructions for returning the items.
  • Once received and inspected, your refund will be processed within [7] business days.