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Privacy Policy - Localy

 

Protecting your privacy is our top priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our mobile app to order groceries delivered in chilled vans within 3 hours across Dubai UAE.

 

Information We Collect:

  • Personal Information: When you create an account, place an order, or contact us,we may collect information such as your name, email address, phone number,delivery address, and purchase history.
  • Device Information: We may automatically collect information about your device,such as your IP address, browser type, operating system, and device identifiers.
  • Usage Data: We may collect information about how you use our website and app,such as the pages you visit, the items you browse, and your search queries.

How We Use Your Information:

  • Fulfill Orders: We use your information to process your orders, deliver your groceries, and provide customer service.
  • Improve Services: We use your information to improve our website, app, and services, and to personalize your experience.
  • Marketing: We may use your information to send you marketing materials about our products and services, but only with your consent. You can opt out of marketing emails at any time.
  • Improve Services: We use your information to improve our website, app, and services, and to personalize your experience.

Data Security:

  • We take all reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction.
  • We use secure servers and data encryption software.
  • We only work with trusted partners who share our commitment to data security.

Payment Gateway:

  • We use a secure payment gateway to process your payments.
  • We do not store your credit card information.

Retention Period:

  • We will retain your personal information for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is requiredby law.

Your Choices:

  • You have the right to access, update, or delete your personal information.
  • You can opt out of marketing emails at any time.
  • You can contact us to exercise your rights or ask questions about our privacy practices.

Children's Privacy:

  • We do not knowingly collect personal information from children under the age of 13.

Changes to this Policy:

  • We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

Contact Us:

  • If you have any questions about this Privacy Policy, please contact us at [info@localy.ae] or [800-Localy].

Additional notes:

  • You may wish to include specific details about the data security measures you use,such as encryption standards and security certifications.
  • You may want to clarify how you handle cookies and other tracking technologies.
  • It's important to comply with all relevant UAE data privacy laws and regulations.

 

By providing a clear and comprehensive privacy policy, you can build trust with your customers and demonstrate your commitment to protecting their information.